Dedicated Servers in China Managed Hosting in China

Shanghai and Hong Kong data centers

Ecritel offers a fully managed environment to host your dedicated IT infrastructure, that provides the flexibility you need to meet your evolving business challenges and needs. Outsource your infrastructure while retaining full control of your information systems. 

Our data centers are located in Shanghai and Hong Kong, and the whole infrastructure is  managed by our team.  Operating in China since 2008, with our office located in Shanghai, you can expect experienced collaborators to help you set up or develop your business in the Chinese market.

Our team in Shanghai

Our team in Hong Kong

Data Center Guarantees

99.99% Uptime

This rate is maintained all the time regardless the circumstances.

1.6 hours' downtime

We ensure a maximum of 1.6 hours of downtime per year.

N+1 fault tolerant

The N+1 fault tolerant provides at least 72hour power outage protection.

Certification


Our Shanghai and Hong Kong data centers are classified Tier3+ by The Uptime Institute, which rank data centers based on a standard to differentiate the very good data centers company from the beefed-up.

A Tier3+ data center means that any planned maintenance activity of power and cooling systems can take place without disrupting the operation of computer hardware located in the data center. It is built on a redundancy concept with an additional unit of equipment setup, regarding the needs during standard use.

Fastest Response Time in China Mainland


logo cedexisCedexis established a ranking based on the response time for websites hosted in China Mainland, with Ecritel topping the list among other major cloud operators in China Mainland.

More Information


Learn more about Cedexis and the response time for websites hosted here 

Power Supply

  • 2x independent power lines
  • 2x powerful diesel fuel backup
  • 24 hours autonomy
  • 99,99% Availability

Cooling System

  • Cooling water system
  • 24 hours reserve
  • Water leakage prevention

Physical Security

  • Surveillance camera
  • Alarm system
  • Security guards

Speed Performance

  • VPN
  • MPLS
  • CDN

Dedicated Servers in China

Dedicated Servers in Shanghai and Hong Kong


Ecritel is able to provide you with dedicated servers hosted in its data centers in Shanghai and Hong Kong. This option enables higher flexibility, privacy and security on data management. You can choose the devices that you want and meet the security requirements of your company. Ecritel team would also be pleased to recommend a performant and safe infrastructure, tailored to your needs, and compliant with the Chinese Cyber Security Law.


Dedicated Cloud is ideal for:

High Traffic Websites

  • Highly Transactional Ecommerce Websites (learn more)
  • High-Availability Solutions
  • Fault-Tolerant Solutions

Critical Application

  • Data-Intensive Applications
  • Applications With Unique Security Requirements

Managed Hosting in China

Your business requires a high degree of responsiveness from your information system. To manage them properly and effectively, adequate skills and experiences are needed. However, the process can be difficult and time consuming as investment in hiring or training the staff will be required.

Outsourcing the management duties can be more efficient and financially friendly for your business. Our team is specialized in managed hosting. Leveraging on our 20+ years’ experience in ensuring our customers’ business continuity, we have built expertise in managing all kind of situations.

We also offer you the options to choose your cloud solution and we can manage them all for you.


Our Commitment

99.99%

Availability of the Infrastructure

15 minutes

GRT = Guaranteed Response Time.

Designates the guaranteed maximum time between the reporting or detection of an incident and its handling by the Supplier.

4 hours

GFRT = Guaranteed Fault Repair Time.

Designates the guaranteed maximum time between the handling of the incident by the Supplier and the return of the Customer's Service to operational condition.

Incident Management Level

Select the Incident Management Levels that fits your needsLevel 1Level 2Level 3
Real-Time Supervision (hardware & network) 24 hours a day
Hardware Maintenance
Ticketing Interface
On-Site Support (24 hours a day, 7 days a week, 365 days a year)
Support (24 hours a day, 7 days a week, 365 days a year)
Operating System Administration
Update of the OS Components
Update of the Middleware
Administration of Middleware Components
Dedicated Project LeaderOptional
Customized Monitoring OptionsOptional
Performance IndicatorsOptional
Maximum Service Level Agreements (SLA)Optional
Monthly Steering CommitteeOptional
Monthly Steering CommitteeOptional

Level 1

  • Real-Time Supervision (hardware & network) 24 hours a day
  • Hardware Maintenance
  • Ticketing Interface
  • On-Site Support (24 hours a day, 7 days a week, 365 days a year)

Level 2

  • Real-Time Supervision (hardware & network) 24 hours a day
  • Hardware Maintenance
  • Ticketing Interface
  • On-Site Support (24 hours a day, 7 days a week, 365 days a year)
  • Support (24 hours a day, 7 days a week, 365 days a year)
  • Operating System Administration
  • Update of the OS Components

Level 3

  • Real-Time Supervision (hardware & network) 24 hours a day
  • Hardware Maintenance
  • Ticketing Interface
  • On-Site Support (24 hours a day, 7 days a week, 365 days a year)
  • Support (24 hours a day, 7 days a week, 365 days a year)
  • Operating System Administration
  • Update of the OS Components
  • Update of the Middleware
  • Administration of Middleware Components
  • Dedicated Project Leader (Optional)
  • Customized Monitoring Options (Optional)
  • Performance Indicators (Optional)
  • Maximum Service Level Agreements (SLA) (Optional)
  • Monthly Steering Committee (Optional)
  • Monthly Steering Committee (Optional)

None