Peak Traffic Management Service Level Agreement

Peak Traffic Management

Best Practices


A high-speed connection only solves a tiny portion of performance problems as bottlenecks can be located at different levels. Other actions must be taken and implemented to optimize the overall performance. At Ecritel, we help on improving the performance of different layers: the network, the hardware and the code.Bandwidth New

Bandwidth


Bandwidth NewForget about onsite downturn and traffic peaks with our high-speed bandwidth. Ecritel provides a high transit quality thanks to the best network of equipment, capillarity of the network in China and a selection of the best providers.

Ecritel China Transit architecture is based on BGP (Border Gateway Protocol), a routing protocol used to exchange routing information across Internet. Our BGP responds to our Global standards with the advantage of prevailing latencies between different ISP and improving the network connection between different areas. It makes it possible for ISPs to connect to each other and for end-users to connect to more than one ISP. 

 

We are capable of supporting strong peaks of traffic using the commutation power of our operators. This is an important criterion for clients who operate in an industry impacted by high variation of traffic peaks such as Ecommerce websites. Indeed, many of our clients choose Ecritel’s offer to support their traffic with peaks up to hundreds of Mb, an equivalent to many dozens of thousands of simultaneous users. 

We provide BGP Bandwidth for every Platform as BGP line service is used to support the 3 Internet operators we work with (China Telecom, China Unicom, China Mobile). We also monitor the bandwidth to adapt your traffic needs. Whether you have a few servers, one or many dedicated racks hosted in our IDC’s, we provide a dedicated bandwidth on your equipment, managed with a QoS system.

Service Level Agreement

99.99%

Availability of the Infrastructure

15 minutes

GRT = Guaranteed Response Time.

Designates the guaranteed maximum time between the reporting or detection of an incident and its handling by the Supplier.    

4 hours

GFRT = Guaranteed Fault Repair Time.

Designates the guaranteed maximum time between the handling of the incident by the Supplier and return of the Customer’s Service to operational condition.